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Thread: Blank page after Step 6 during install

  1. #1
    stachoo is offline Junior Member
    Join Date
    Sep 2006
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    1

    Question Blank page after Step 6 during install

    Hi,

    I'm trying to set up SugarCRM on my Debian box with the following configuration:

    OS: Debian sarge
    Sugar version: 4.5.0c
    Webserver: Apache 2.0.55
    PHP version: 5.1.6-1 (error reporting is on)
    MySQL version: 5.0.20

    Everything goes smoothly until I press "Next" in Step 6. Then, a blank page appears with no success/error messages at all. I changed the logging level to debug in log4php.properties, but nothing meaningful gets logged, just:

    Sat Sep 30 22:55:08 2006,445 [6976] DEBUG SugarCRM - detected upload_max_filesize: 2M

    It looks like the database itself gets created but without any tables -- I get the following message when i go to the main page:

    Unable to retrieve system settings Query Failed:SELECT category, name, value FROM config::MySQL error 1146: Table 'sugarcrm.config' doesn't exist

    Any ideas?

  2. #2
    tenvz is offline Member
    Join Date
    Sep 2006
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    8

    Default Re: Blank page after Step 6 during install

    Same thing is happening with me as well, instead i get couple of messages such as database created and tables created.
    But if i go to my sql, there are n't any table in the database.

    I am using TedHatEnterprise Linux and rest are same.

    Can some one help us please?

  3. #3
    tenvz is offline Member
    Join Date
    Sep 2006
    Posts
    8

    Default Re: Blank page after Step 6 during install

    Go to the following link

    https://www.sugarcrm.com/forums/show...ed=1#post58839

    This has helped me

    Thenveer

  4. #4
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
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    Aug 2004
    Location
    Silicon Valley
    Posts
    2,120

    Default Re: Blank page after Step 6 during install

    Could be your memory_limit value is set to low in your php.ini file.

    See this thread for more details.
    Sugar Developer Zone - developer resources | Sugar University - user and admin training
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    Clint Oram
    Chief Technology Officer and Co-founder
    SugarCRM

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