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Thread: Blank pages in SugarCRM

  1. #1
    subbu1234 is offline Member
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    Apr 2007
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    Default Blank pages in SugarCRM

    Deart Dear Members

    [B]I have installed SugarCRM in our company on a linux box with the following configuration

    OS : Fedora Core 4
    SugarCRM Version : SugarCRM 4.5 Open Source
    WebServer : Apache 2.0.53
    PHP : 5.0.4-10
    Mysql : 4.1.11

    During the installation time i have given the host name as localhost , database name : sugarcrm and chose the sugarcrm user as the privileged user. The installation has gone on smoothly. When tying to login I am presented with a blank screen and when i log in I get a blank main screen and even i try to click on the other link nothing comes up. Upon inspecting the logs the following error is shown

    [client 192.168.1.214] PHP Notice: Undefined index: main in /var/www/html/sugarcrm/XTemplate/xtpl.php on line 232, referer: http://192.168.1.200:81/index.php?ac...n&module=Users
    [Mon Apr 23 10:49:42 2007] [error] [client 192.168.1.214] File does not exist: /var/www/html/sugarcrm/favicon.ico

    I am attaching the screenhsot of the mainscreen. Kindly help me in resolving this issue
    Attached Images Attached Images  

  2. #2
    paikmoses's Avatar
    paikmoses is offline Sugar Community Member
    Join Date
    Jan 2006
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    541

    Default Re: Blank pages in SugarCRM

    Hi subbu1234,

    Could you edit your config.php file and then give a try. Change the following line to:
    PHP Code:
    'site_url' => 'http://192.168.1.200:81/index.php'
    HTH.

    Regards,

  3. #3
    subbu1234 is offline Member
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    Default Re: Blank pages in SugarCRM

    Thid is already present in the config file.Any other suggestions.

  4. #4
    subbu1234 is offline Member
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    Default Re: Blank pages in SugarCRM

    Quote Originally Posted by subbu1234
    Thid is already present in the config file.Any other suggestions.
    I have tried to downgrade the version of php from 5.0.4 to 4.3.11. This was in accordance with an earlier post in regarding a similar problem that even they had faced. Now despite downgrading the php and reinstalling it the problem dosent seem to have solved. Is this any way related to the mysql version. Kindly provide me with a solution

  5. #5
    subbu1234 is offline Member
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    Apr 2007
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    Thumbs down Re: Blank pages in SugarCRM

    Quote Originally Posted by subbu1234
    Deart Dear Members

    [B]I have installed SugarCRM in our company on a linux box with the following configuration

    OS : Fedora Core 4
    SugarCRM Version : SugarCRM 4.5 Open Source
    WebServer : Apache 2.0.53
    PHP : 5.0.4-10
    Mysql : 4.1.11

    During the installation time i have given the host name as localhost , database name : sugarcrm and chose the sugarcrm user as the privileged user. The installation has gone on smoothly. When tying to login I am presented with a blank screen and when i log in I get a blank main screen and even i try to click on the other link nothing comes up. Upon inspecting the logs the following error is shown

    [client 192.168.1.214] PHP Notice: Undefined index: main in /var/www/html/sugarcrm/XTemplate/xtpl.php on line 232, referer: http://192.168.1.200:81/index.php?ac...n&module=Users
    [Mon Apr 23 10:49:42 2007] [error] [client 192.168.1.214] File does not exist: /var/www/html/sugarcrm/favicon.ico

    I am attaching the screenhsot of the mainscreen. Kindly help me in resolving this issue

    I have tried to downgrade the version of php from 5.0.4 to 4.3.11. This was in accordance with an earlier post in regarding a similar problem that even they had faced. Now despite downgrading the php and reinstalling it the problem dosent seem to have solved. Is this any way related to the mysql version. Kindly provide me with a solution
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