Boggled - I uploaded a new company logo...

[canadarob]

... following the size guidelines....

and now all I get is a broken link.

What can I do to fix this?

Warmest regards,
Rob

[SugarDev.net]

(offtopic: damn that's ugly)

Ontopic: Is this happening with all themes?

[canadarob]

Yes, it doesn't matter which theme I pick..
and I have tried several flavours of the icon.... PNG, JPG, all conforming to the size requiremen - in case i had corrupted something...

all fruitless.

at this point, I'd be happy enough to get the default logo back and just cover it with a post-it note!

[classimg]

Same problem with my installation. What gives? HELP! Ver 5.1b

[sunilk123]

Same problem here any answers please?

[genius786]

Hi,

I think you have to done manually. Go in the THEME folder and replace your company logo with sugarcrm logo. May be it will help full to you.




Best regards,

[roblaus]

Enter this address into your browser: http://your.sugar.webaddress/custom/...mpany_logo.png and check whether you see anything. Alternatively do a right click on the (broken) logo and post what the properties say about the location.

[joshtodd]

I had this same issue, I tried to access the image URL directly as suggested, and got a 404 Forbidden error. So I did another CHMOD 777 on the Custom directory and all subdirectories and it fixed it. Logo is showing up fine now.

I had already done this during installation, not sure if it just didn't work or what. It's worth a shot for anyone else having this issue.

[alcamie]

Well the CHMOD worked for me too.

Cheers