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Thread: Bounces don't get distributed to inbound address!

  1. #1
    liamk is offline Member
    Join Date
    Jul 2007
    Posts
    6

    Default Bounces don't get distributed to inbound address!

    Hi --

    Lots of bounces received in the imap directory!

    Inbound mail appears to be setup correctly.
    Test Settings works, for IMAP access.

    Scheduler works for other processes. However, function:ollMonitoredInboxesForBouncedCampaignEmails looks like it never gets called!

    Actually, I'm not even sure where to look for the bounces. They're supposed to be distributed to a certain group, but where are the members of the group defined?

    Any help very much appreciated!

    Liam

  2. #2
    sacramentojoe is offline Sugar Community Member
    Join Date
    Nov 2005
    Posts
    447

    Default Re: Bounces don't get distributed to inbound address!

    When you set up an inbound email, you need to set the possible actions as bounce handling.

  3. #3
    liamk is offline Member
    Join Date
    Jul 2007
    Posts
    6

    Default Re: Bounces don't get distributed to inbound address!

    I spoke too soon. The emails did get distributed when I removed and recreated the scheduler for checking bounced mails. Now there are other problems. Like, now that there are all those bounces, shouldn't we process them so we can stop sending mail to those addresses? How is that supposed to work?

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