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Thread: Bug Tracker Help

  1. #1
    Softwise is offline Sugar Community Member
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    Default Bug Tracker Help

    Can anyone tell me if the CE version of Bug Tracker supports all or any of the following features:

    1. CVS/Subversion integration
    2. Email on creation/modification of bugs (not just assignment)
    3. Force commenting on modification and/or closing of bugs
    4. Email notification when bug has not been updated/closed after X number of days
    5. Bugj dependencies to related bugs

    Thanks in advance for any feedback on this

    Jon

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Bug Tracker Help

    Quote Originally Posted by Softwise
    1. CVS/Subversion integration
    No, you would need to build the integration.

    Quote Originally Posted by Softwise
    2. Email on creation/modification of bugs (not just assignment)
    Not out of the box, but you should be able to do it through some upgrade safe customizations (i.e. logic hooks)

    Quote Originally Posted by Softwise
    3. Force commenting on modification and/or closing of bugs
    Depends on your exact workflow, but it is possible to make required fields. That might get you what you want.

    Quote Originally Posted by Softwise
    4. Email notification when bug has not been updated/closed after X number of days
    No, the Community Edition does not include a workflow engine. You would have to duplicate that work with custom code. You might also want to check out www.sugarforge.org. If I remember correctly, someone put out a workflow engine for CE, but I am not familiar with its capabilities.

    Quote Originally Posted by Softwise
    5. Bugj dependencies to related bugs
    Don't believe so, but you might be able to use a linked Case to mimic the behavior to some extent.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    Softwise is offline Sugar Community Member
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    Default Re: Bug Tracker Help

    Thank you Angel.... that was very helpful!

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