Buttons stopped working - thoughts?

[orcusomega]

Version 6.2.4, LAMP

I have been inputting data today, and suddenly the expand\contract buttons, the drop-down menu for "Actions", the addition of email addresses to contacts, etc - all stopped working. I cannot even expand\contract subpanels... ???

I have tried IE, Firefox, Chrome, and Safari, I have reset all permissions on cache and custom to 755 recursively, done all the repair options in Admin - even cleared all my browser cache - and I still cannot get it to work...

Anyone have any ideas what has happened?

Thanks,

Bob

[sts]

Any settings for javascript execution changed?

[orcusomega]

Nothing has changed, at least not at my hand. Where would I go to look to see if that was the case?

Since I did this on multiple browsers, I can only assume something on the hosted server end is different - but I dont know where to start looking - thoughts?

I already tried resetting /cache and /custom to 755 recursively.

Thanks!

Bob

[orcusomega]

On further analysis, here is what I found...

In Firebug, I am getting the following error:

 get_module_name is not defined
http://crm.[REDACTED].com/index.php?module=Contacts&action=DetailView&record=1892f150-0623-3e92-baa4-4ea63033462a
Line 845 
  

I then get a series of errors like these:

 markSubPanelLoaded is not defined
http://crm.[REDACTED].com/index.php?module=Contacts&action=DetailView&record=1892f150-0623-3e92-baa4-4ea63033462a
Line 1171 
  

When I try to collapse a section, I get the following error:

 this.onMouseDown is not a function
http://crm.[REDACTED].com/include/javascript/sugar_grp1_yui.js?c=1
Line 94 
  

And this as well:

 hideSubPanel is not defined
http://crm.nolimitrcofpa.com/index.php?module=Contacts&action=DetailView&record=1892f150-0623-3e92-baa4-4ea63033462a/event/seq/4/onclick
Line 2 
  

I hope that this helps, this is getting quite frustrating!

Thanks,

Bob

[sts]

Seems that there is at least one file not available in your installation (not existing or not sufficient access rights).

I searched for hideSubPanel and markSubPanelLoaded and found the definition here in my installation:

• include\SubPanel\SubPanelTiles.js
• jssource\src_files\include\SubPanel\SubPanelTiles. js