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Thread: cache cause problems ?

  1. #1
    kalmencrm is offline Member
    Join Date
    Mar 2008
    Posts
    5

    Wink cache cause problems ?

    Hi ,

    I suspect is the cache problem ,
    and have a few questions ...

    1. is sugarcrm store cache in db ?
    2. how do i clear my cache (the one that in repair functions... do not solve what
    I am facing ,
    i.e. in particular ... I have clicked the sort column for account list and it caused malform of
    sql and no record displayed and now WORST , it can not REVERT back to the
    original , i wander where sugarcrm stored this kind of cache , I say it is a cache because
    when i log in another user , without clicking the sort , it works correctly ...

    I just need to find out where are those folder that is cache or tmp in folder and in tables
    SO THAT IT CAN BE SAFELY REMOVE so that when i login as the problem user and go to
    the account page , it will display the account list like before i click the sort column "account name"...

    May be CLICKING SORT COLUMN IS A TIME BOMB , never try ...
    ok , just joking...

    Thanks and appreciate any help.

  2. #2
    julian.davis is offline Member
    Join Date
    Sep 2007
    Posts
    7

    Default Re: cache cause problems ?

    I'm in the same boat but this time with the Bugtracker. Loging in as two users user one gets the following sql that errors:

    Code:
    SELECT  bugs.id   , bugs_cstm.*, bugs.type , bugs.bug_number , bugs.name , bugs.status  , jt0.name release_name , jt0.created_by release_name_owner  , 'Releases' release_name_mod, bugs.found_in_release  , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner  , 'Users' assigned_user_name_mod, bugs.assigned_user_id , bugs.system_id  FROM bugs   LEFT JOIN bugs_cstm ON bugs.id = bugs_cstm.id_c   LEFT JOIN  releases jt0 ON
    jt0.id= bugs.found_in_release AND jt0.deleted=0
     AND jt0.deleted=0  LEFT JOIN  users jt1 ON
    jt1.id= bugs.assigned_user_id AND jt1.deleted=0
     AND jt1.deleted=0 where bugs.deleted=0 ORDER BY fixed_in_release_name DESC
    but user 2 gets the following that does not error:

    Code:
    SELECT  bugs.id   , bugs_cstm.*, bugs.type , bugs.bug_number , bugs.name , bugs.status  , jt0.name release_name , jt0.created_by release_name_owner  , 'Releases' release_name_mod, bugs.found_in_release  , jt1.user_name assigned_user_name , jt1.created_by assigned_user_name_owner  , 'Users' assigned_user_name_mod, bugs.assigned_user_id , bugs.system_id  FROM bugs   LEFT JOIN bugs_cstm ON bugs.id = bugs_cstm.id_c   LEFT JOIN  releases jt0 ON
    jt0.id= bugs.found_in_release AND jt0.deleted=0
     AND jt0.deleted=0  LEFT JOIN  users jt1 ON
    jt1.id= bugs.assigned_user_id AND jt1.deleted=0
     AND jt1.deleted=0 where bugs.deleted=0

    The order by is the issue but cannot find where to clear it for this user.

    Anyone got any ideas?????

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