Call direction field not showing

**klaric** · 2010-10-28, 08:45 AM

Hi all,

I'm using Sugar 6.0.2 and while using Studio (Call module customization) I noticed that field "Direction" (Inbound, Outbound) doesn't appear in detailed view but is available in Edit and List view. The problem is that when I create a new call I have an option to define Call direction but that information isn't presented in the detailed view of the same call. This obviously isn't a feature so please, can someone help me in solving this?

thanks

**eitrix** · 2010-10-28, 11:27 AM

when you edit detailview throe studio it doesn't offer you to place that field to layout?

btw name of that field is status

**klaric** · 2010-10-28, 12:13 PM

when I try to customize detailed view through studio I don't have the "direction" field available for customization, so naturally that field is not shown in the layout. the field in question is direction (inbound, outbound), not status (planned, held, not held). Is this maybe a reported bug somewhere?