Call duration

[sebek]

Hi, I'm trying to find how to change default SugarCRM call duration (00, 15, 30, 45) in minutes.

The only file i can found this setup in is in modules/Calls/Call.php


I changed this file but no changes are seen.

Where can i change these vaues?

Than you

[sugarcane]

Hello sebek,

you can actually change this in the Admin area. Go to Admin--> dropdown editor, and find the item called duration_intervals. Here you can add or modify the existing dropdown values.

[leowolff]

You can install enhanced studio as well, it has a nice range of new fields to control time, its more then worth to take a look.

[sebek]

Thank you for your reply.

[cmacholz]

mmm, this doesn't work.

I edited my (Admin--> dropdown editor, and find the item called duration_intervals) and I didn't see any updates to the Meeting durations.

Furthermore, I DID see my CALL -> Duration changed with my updates, but NOT the meetings.

Any ideas? (I'm running in developer mode and did a quick repair)

It looks like meeting duration is not linked to "duration_intervals", does anyone know what it is linked to?

Thanks

[mikesolomon]

mmm, this doesn't work.

I edited my (Admin--> dropdown editor, and find the item called duration_intervals) and I didn't see any updates to the Meeting durations.

Furthermore, I DID see my CALL -> Duration changed with my updates, but NOT the meetings.

Any ideas? (I'm running in developer mode and did a quick repair)

It looks like meeting duration is not linked to "duration_intervals", does anyone know what it is linked to?

Thanks

It is set in include/SugarFields/Fields/Datetimecombo/Datetimecombo.js

[cmacholz]

Can I edit the "include/SugarFields/Fields/Datetimecombo/Datetimecombo.js" file in an upgrade safe manner?

Thanks

[mikesolomon]

Can I edit the "include/SugarFields/Fields/Datetimecombo/Datetimecombo.js" file in an upgrade safe manner?

Thanks

What I did was copy include/SugarFields/Fields/Datetimecombo to a new folder Datetimecombo_custom and made my changes there

Then in custom/modules/Calls/metadata/edtiviewdefs.php I changed the type of date_start

array (
'name' => 'date_start',
'type' => 'datetimecombo_custom',