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Thread: Call Durations

  1. #1
    etabs is offline Sugar Community Member
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    Default Call Durations

    I am trying to edit the call duration drop down so it shows every 5 minutes as opposed to every 15 minutes. I thought that it was the duration_interval field but I edited that and when I go to create a new call the duration is still every 15 minutes. Where is the proper field to edit?

    Also on a sort of related topic, if I want to add the duration field to tasks, would I need to create a new field for that and if I don't have to, where is that field?

    Thanks in advance,
    Aaron

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Call Durations

    Quote Originally Posted by etabs
    I am trying to edit the call duration drop down so it shows every 5 minutes as opposed to every 15 minutes. I thought that it was the duration_interval field but I edited that and when I go to create a new call the duration is still every 15 minutes. Where is the proper field to edit?
    This is stored in the call.php file. Should be around line 93 in the section where the variables are defined.

    Quote Originally Posted by etabs
    Also on a sort of related topic, if I want to add the duration field to tasks, would I need to create a new field for that and if I don't have to, where is that field?
    You'd need to add a new field as one does not already exist for this purpose.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
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