Calls: The existing Status value not selected in form.

**kenlohwh** · 2006-10-27, 11:45 AM

I have just updated to 4.5.0e.

When I tried to edit a Call activity which has been held, the editing page shows the field as "Unplanned". It does not automatically selects "Held" as the value.

Has anyone encounter the same problem as I ? How do you solve the problem ? This is just one of several problems that I've personally encountered. One of them is posted at
http://www.sugarcrm.com/forums/showthread.php?t=17616

Any help to this or the other problem, would be very much appreciated.

**kenlohwh** · 2006-11-08, 05:59 AM

In 4.5.0e, when a held call is edited, the status automatically becomes "Unplanned" instead of "held".

Is there a way to overcome this problem as unsuspecting user might not know that once saving the call, its status would be reverted to "unplanned".