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Thread: Calls get duplicated during conversion

  1. #1
    gerald29 is offline Sugar Community Member
    Join Date
    Jan 2007
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    34

    Default Calls get duplicated during conversion

    Greetings all!
    I have an issue:
    When i have got a lead with a scheduled call, and said lead is converted to an opportunity/account, sugar creates three new calls for that lead/acct/opportunity by itself!
    any ideas?



    windows server 2003
    Sugar professional Version 5.1.0c (Build 4979)
    SugarCRM 5.1.0c
    Windows Server 2003 R2
    XAMPP Installation
    Apache / MySQL

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Calls get duplicated during conversion

    Hi Gerald

    I just filed a new feature request on bug tracker containing the proposed fix.

    Fill free for enjoying it.

    Best regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    gerald29 is offline Sugar Community Member
    Join Date
    Jan 2007
    Posts
    34

    Default Re: Calls get duplicated during conversion

    Thanks! so there is no work around at the moment i assume?
    Guess ill have to wait for the next update.
    SugarCRM 5.1.0c
    Windows Server 2003 R2
    XAMPP Installation
    Apache / MySQL

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Calls get duplicated during conversion

    No, but you can hack the file modules/Leads/ConvertLead.php according to modified code on attached script on bug.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

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