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Thread: Calls & Meetings saved with Helo status not appearing in the Calendar

  1. #1
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Calls & Meetings saved with Helo status not appearing in the Calendar

    Hi,

    If I create a Call or Meeting and set the status to Held, they are not appearing in the Calendar. Is this a bug?

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
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  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Calls & Meetings saved with Helo status not appearing in the Calendar

    Held is interpreted as having been completed or performed, thus, no longer in a pending state, but instead, History. That would mean it wouldn't display it on the calendar as it is for pending items.

    Second to that, if one doesn't add oneself as an invitee to a call or meeting, it too will not show up on the calendar.
    Regards,

    Angel Magaņa
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  3. #3
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Default Re: Calls & Meetings saved with Helo status not appearing in the Calendar

    OK.

    But if I mark a call as planned save it, then mark it as Held it will stay in the Calendar as Held.

    Sugar have really made a mess of the Calendar and Scheduling. I have edit my CallFormBase and MeetingFormBase to ensure the correct people are added to the invitees list when saving a Call/Meeting.

    Looking it more it seems random. I create a Call assigned to myself and mark as held, sometimesI am in the Invitee list (appears in Calendar) and other times I am not.

    Rgds
    Chris
    Last edited by chrislynch8; 2011-03-11 at 04:31 PM.
    Linkedin Profile:Chris Lynch

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