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Thread: Campaigin lists only send 1-5 mails the stop

  1. #1
    stefanb is offline Member
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    Exclamation Campaigin lists only send 1-5 mails the stop

    Hi
    Sugar 5.5.0 Community Edition on SLES 10 sp3
    I have the problem that Campaign mails only delivers 1 to 5 mails and then times out and stops.
    I'm am using manual sending from the Que where the cron.php only tuns up errors when I run it from command line.
    When I send manually it starts and after 20-30 seconds there comes series of "1111" 2-5 in an row where mail Que should appear, then í click on the que and it displays with 2- 5 less mails in the Que. I'm trying to get out 300 + messages an it will take 50 - 60 hours 2-5 at at a time using this "work around"

    Mail settings seem to be fine but Sugar seems to have trouble sending all mail from the Que.

    My server has a bit high CPU percentage but that is the whole idea running servers in on virtual machines, Right?

    I'm sending through localhost SMTP and the mail server does not show any errors in logs neither does the Sugar log.

    Where should I look for faults ?

    Please help I have spent last 3 days more or less trying to solve this

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Campaigin lists only send 1-5 mails the stop

    The 111 indcates a php time out. Most probably you are trying to send messages with an attachment and it takes too long to process them (hence the php routine times out). Cure 1: Skip attachments or make them smaller Cure2: Change your timeout settings in php.ini
    __________________________
    Robert Laussegger
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    Ab sofort auch mit 6.4.2

  3. #3
    stefanb is offline Member
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    Default Re: Campaigin lists only send 1-5 mails the stop

    Quote Originally Posted by roblaus View Post
    The 111 indcates a php time out. Most probably you are trying to send messages with an attachment and it takes too long to process them (hence the php routine times out). Cure 1: Skip attachments or make them smaller Cure2: Change your timeout settings in php.ini
    Thanks
    I increased the time out to 360 sec. that will let approx 30 mails through, ther is no attachment in the mail and the compay logo in the signature is an weblink as it would not send as embedded 3k jpg picture.

    This is how ever very long timeout for usual scripts but this one seem to be quite an heavy one.

    Are there any second ideas ?
    Last edited by stefanb; 2010-01-15 at 04:08 PM.

  4. #4
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Campaigin lists only send 1-5 mails the stop

    Can you test your uplink? This would be one: www.speedtest.net/ Assuming that you're local. If not test the speed of your server...
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  5. #5
    stefanb is offline Member
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    Default Re: Campaigin lists only send 1-5 mails the stop

    This must be performance issue in the server. But I recently upgraded MaiScanner setup on this server an I suspect that that is slowing thing down.
    I am using local server as smtp and have 5 Mbit symmetric bandwidth that works fine, this is on an server that is 1 of 5 on an VmWare ESX server and I am seeing over load on CPU on the host that is probably the reason.

    Than you ROBLAUS for your help.

    regards Stefan

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