I am unable to setup the Sugar campaign scheduler and I am unable to send out campaign email. I am able to send out email and receive regular email within Sugarcrm.

I have setup the bouncer email according to the documentation. I have the tested the email bouncer successfully using Admin>>Inbound Email test. Bounce Handling Mailbox»SugarCRM

When I use the Campaign Wizard I get the error: "Scheduler has not been set up to process Bounced Campaign Emails."

I have scheduled a job to process campaign bounced emails. The cron.php runs but the bounced email job
function(colon colon)pollMonitoredInboxesForBouncedCampaignEmails job remains "In Process" and then fails after one hour.

I have the cron job set up for the web user as follows:

* * * * * cd /mnt/dsc-data/crm/httpdocs; php -f cron.php > /dev/null 2>&1

I am not seeing any errors in the sugarcrm.log file.

The campaigns remain in the email queue unsent. Have you seen either of these issues when you set up your campaigns? I am running on a linux ubuntu system with mysql, and php version 5.2.4.

I have set Administration»Campaign Email Settings "Number of emails sent per batch:" to 10.

My Administration»Email Queue is empty.

I have no campaigns.

Thanks in advance for any support.