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Thread: Campaign E-mails

  1. #1
    johnmissione is offline Junior Member
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    Default Campaign E-mails

    We're trying to configure a campaign to send e-mails, right now I've created a test target list with myself and another developer and setting up the e-mail. It appears to be queuing the two e-mails just fine.

    However, when I go Admin > Manage E-mail Queue and click Send Queued Campaign Emails the system hangs for a while then displays the top menu and the side menu with only a "1" in as the content and when I go back into the Manage E-mail Queue I see that the e-mails have a 1 under in process but still have a 0 under Send Attempts and if I let it sit for a few hours it still doesn't attempt to send and if I click the send button again it goes quick and nothing changes.

    I am able to send e-mails through the Emails tab just fine. Our outgoing mail server is the localhost and localhost is configured to relay anything coming from localhost.

    We have a Windows 2003 Server
    PHP 5.2.8
    SugarCRM CE 5.2.0a

    Am I doing something wrong or does the Send Queued Campaign Emails button not actually send them?

  2. #2
    johnmissione is offline Junior Member
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    Default Re: Campaign E-mails

    Well I changed the send campaign e-mails schedule to do it every 5 minutes and it sent them automatically correctly so I'm happy with that.

    Kinda odd that it will send just fine automatically but will fail trying to send when I do it manually.

  3. #3
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Default Re: Campaign E-mails

    Wise decision. Scheduling is the best way to send hundreds of emails. It is better to use "Send Queued Emails" button, if only few emails are queued.

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