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Thread: Campaign Email Help!!!!

  1. #1
    Engyn IT is offline Member
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    Default Campaign Email Help!!!!

    Hi All,

    Since we have setup Sugar we have only really used the Test email function which works fine on SMTP, we have now moved onto sending it to the masses and and run into 1 major problem....

    I have been trying to send to only about 100 targets which fails everytime, all it does is show a series of 1's after they are sent and normally only 1 or 2 actually send.!!!

    Sometimes it even does this when i try to send a single email, i have tried to set the max_timeout to higher that i found across the net but all that does is freeze up sugar and then i have to restart the browser to use it again

    Any help would be much appreciated!!!
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  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Campaign Email Help!!!!

    Hello,

    Do you have the scheduler adn cron job set up? Under Admin-->Scheduler.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    Engyn IT is offline Member
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    Default Re: Campaign Email Help!!!!

    yes we have the Nightly mass email scheduler active, but this happens even if we force the emails out before then

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Campaign Email Help!!!!

    What is memory_limit set to in your PHP.INI?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  5. #5
    Engyn IT is offline Member
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    Default Re: Campaign Email Help!!!!

    max_execution_time = 60
    max_input_time = 300
    max_input_nesting_level = 64
    memory_limit = 256M

  6. #6
    Engyn IT is offline Member
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    Default Re: Campaign Email Help!!!!

    hopefully we can resolve this it is driving me nuts!!! ... i have tried even using the servers IP to force the mail out but get the same damn '1111111' at the end.

  7. #7
    Engyn IT is offline Member
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    Default Re: Campaign Email Help!!!!

    surely someone has come across this problem before??

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