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Thread: Campaign Email Issue

  1. #1
    mark.truswell is offline Sugar Community Member
    Join Date
    Feb 2008
    Posts
    11

    Default Campaign Email Issue

    Hi,

    We are having a few issues when trying to send out campaign emails?

    The email are displayed in the queue however they dont move, when you click on 'send emails' a new page loads displaying one of 2 error messages.

    Either 7777777 or 7777

    Any help would be much appreciated?

    Thanks,

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    São Paulo - Brazil
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    8,335

    Default Re: Campaign Email Issue

    Hi Mark

    Let us know some additional details:
    Web server name and version (Apache/IIS);
    Database name and version (MySQL/MS SQL Server);
    SugarCRM flavor and version (CE/PRO/ENT);
    Did you install any other package or upgrade patch?
    Did you customize any module/script?

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
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    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
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    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    mark.truswell is offline Sugar Community Member
    Join Date
    Feb 2008
    Posts
    11

    Default Re: Campaign Email Issue

    Hi,

    Thanks for the response.

    We are running Apache, MySQL, Sugar Pro V5.1.0a and we have made no other changes.

    If you need anymore info please just let me know.

    Thanks

  4. #4
    kevin.wall is offline Junior Member
    Join Date
    Jan 2009
    Posts
    3

    Default Re: Campaign Email Issue

    From what I gather, this information should be entered in the first form prior to this, and then it gets automatically entered in here.

    Try adding it to the first form.

    Once you get passed this, you'll probably encounter another error.

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