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Thread: campaign email - recording bounced email

  1. 2009-01-21, 03:51 PM #1
    mikesolomon
    mikesolomon is offline Sugar Community Member
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    Default campaign email - recording bounced email

    If I send email via a campaign how does the email account need to be setup for sugar to record bounced emails?

    I set up a test campaign and sent to an address a@b.com

    This gave me a non delivery message in my inbox but nothing was recorded in the campaign

    How do I set it up so it will work
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

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  2. 2009-01-21, 04:53 PM #2
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    susiewilliams
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    Default Re: campaign email - recording bounced email

    Hi Mike,

    Check out this wiki article regarding setting up Campaigns. Hopefully it should help you.
    Susie Williams
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  3. 2009-01-21, 05:42 PM #3
    mikesolomon
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    Default Re: campaign email - recording bounced email

    Quote Originally Posted by susiewilliams View Post
    Hi Mike,

    Check out this wiki article regarding setting up Campaigns. Hopefully it should help you.
    Great - thanks
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

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  4. 2009-01-22, 01:25 PM #4
    mikesolomon
    mikesolomon is offline Sugar Community Member
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    Default Re: campaign email - recording bounced email

    Having set it up as per the wiki I am still not getting a record of the bounced emails

    Is there a way of finding out where it is going wrong?
    Mike Solomon
    Development Manager
    Ivy Ltd
    www.ivy.ltd.uk]www.ivy.ltd.uk

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  5. 2009-02-03, 08:36 PM #5
    svaish
    svaish is offline Sugar Community Member
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    Default Re: campaign email - recording bounced email

    I have exact same problem since v4.5
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