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Thread: Campaign email - send queue times out

  1. #1
    markdl58 is offline Member
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    Default Campaign email - send queue times out

    Sugar 5.1.0b CE
    Linux Web Host
    Apache version 1.3.41 (Unix)
    PHP version 5.2.6
    MySQL version 5.0.67-community

    I have a campaign with queued email. When I attempt to send queue it sends about 50 emails and times out with error:
    Fatal error: Maximum execution time of 30 seconds exceeded in /home/mobexxo1/public_html/sugarce/modules/EmailTemplates/EmailTemplate.php on line 300

    Can anyone help me get this working as the queue has another 21000 emails to go!

    Many thanks

  2. #2
    ldebernardini's Avatar
    ldebernardini is offline Sugar Community Member
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    Default Re: Campaign email - send queue times out

    I have the same problem with a configuration based on IIS and MSSQL. I didn't experienced this problems before the last couple of updates. Has anyone any idea on how to workaround or solve the issue?

    Thanks in advance
    __________________
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    IIS6
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  3. #3
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Default Re: Campaign email - send queue times out

    Increase the max_execution_time in php.ini file. By default it is set as 30

  4. #4
    ldebernardini's Avatar
    ldebernardini is offline Sugar Community Member
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    Default Re: Campaign email - send queue times out

    Mine is 180...
    __________________
    Luigi De Bernardini
    Autoware S.r.l. CEO
    E-mail: luigi.debernardini@autoware.it

    Config:
    Windows 2003 server web ed.
    SugarSuite v. 6.0.1
    IIS6
    PHP 5.0.4
    MySQL 4.1.12

  5. #5
    mrbs21 is offline Junior Member
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    Default Re: Campaign email - send queue times out

    Hi, did you find the solution? because I have a similar problem I've increased the max time but the app did not work.

    Thanks

  6. #6
    ashdwi1's Avatar
    ashdwi1 is offline Sugar Community Member
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    Default Re: Campaign email - send queue times out

    Hi,
    you can add few lines of code at cron.php for the moment to work with heavy crons.

    set_time_limit(500);
    ini_set("memory_limit","350M");

    thanks
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