Campaign Emails not being received

**ejansen** · 2007-10-04, 08:11 PM

I am trying to setup and test an email campaign. The campaign says it sent the emails, but they are not being received by the email receipant. I can send regular out bound emails to the same email box. Can someone tell me what could be the issue?

**kbrill** · 2007-10-12, 03:39 AM

A little information about your server would be good. Also what version of the software you are running and how you have your outbound email set up (in admin->email settings) would be needed.

**VeonConsulting** · 2007-10-12, 01:51 PM

Hi!

We in our organization are facing a problem similar to that.
If we send 50 campaign emails half of them are going and half of them are seen in the message queue.
What could be the reason?

Regards,

**kbrill** · 2007-10-12, 02:00 PM

To VeonConsulting and everyone else requesting help

Again, without any information about your stack or server I really can't even begin to diagnose this. I know that when you reply to a message it does not give any reminder to give this information but PLEASE remember that noone here knows anything about your system and the more information you give us the better able we will be to help.