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Thread: Campaign emails STILL not sending...

  1. #1
    FrischInBigD is offline Junior Member
    Join Date
    Oct 2010
    Location
    Dallas, TX
    Posts
    3

    Unhappy Campaign emails STILL not sending...

    Community Edition
    email SMTP is configured correctly
    campaign start date is yesterday, ending today
    campaign is set to active
    target lists "default" and "seed" are included

    when selecting the campaign and hitting the "send email" button, nothing happens!

    I have been through this several times to no avail. Am I missing something still?

    Thanks in advance

  2. #2
    southwestcrm is offline Sugar Community Member
    Join Date
    May 2007
    Posts
    171

    Default Re: Campaign emails STILL not sending...

    Could be any number of reasons some of which are:

    1. File permissions incorrectly set in Cache/Custom/Data/Modules folders
    2. If Centos OS then Config.php dir_mode and file_mode may need to be changed
    3. Does it work using sendmail?
    4. Is the ISP blocking SMTP connections from Sugar

    If the emails do not even get to the Mail Queue after pressing the Send button then check you have configured a mailbox for bounce handling (Admin | Email Settings). If still does not work ("do anything") then likely cause if file permissions.
    Simon Leek
    SouthwestCRM
    www.southwestict.com
    SugarCRM | KnowledgeTree | Joomla! Integration Services
    SugarCRM Bronze Partner
    Twitter: @southwestcrm


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