Campaign Sends Out Two Emails per Contact

[enrikm]

Good morning all,
I have been doing campaigns for a while now however, with the last one I sent out, each contact and lead received the email twice. Has anyone experienced this similar problem before? I do not want the same thing to happen again in my future campaigns as it might annoy most of my recipients, receiving duplicate emails. Thanks for your time.

[ruchida]

It is likely that the 1st try to send out a batch of emails failed (or was not completed until the 2ns try), and then the 2nd try started. How many emails did you try to send?

[enrikm]

I only tried to send out one email per recipient. What happened was this, I sent out a campaign then after 10-15 minutes I noticed that the campaign wasn't sending out any email as they were all stuck in queue. The next step I took was go into admin, manage email queue. I placed a % sign under recipient name to filter out all those without email addresses and then I clicked on send queued campaign emails.

[enrikm]

Anyone experienced this before?

[morebob]

I am having the same problem. I didn't notice your message until after I posted. Did you ever find out what was causing this?

- Bob

[dstrickler]

Anyone every have a solution for this. I am seeing multiple (3 to 8) dupes when I send out a campaign. This didn't happen before I upgraded to v4.5.1,a but this post looks old enough not to make that an issue...