Campaign View Status doesn't work

[Ludol88]

Hello,

I've Sugarcrm 6.2.0RC1 Build 6311.
I'v created a campaign and everything seems working fine except when I click on "View Status" in Campaign panel.
I get two popup windows with inside the name of the website where SugarCrm is installed and the message Failed.

I don't see any status of my campaign...

Thanks in advance for your help.
Ludo

[Ludol88]

No idea ?
Thanks

[Mr. Cute]

Me too . Help me please

[simone.girlanda]

I've a different error, but same result, when I click on VIEW STATUS button, I got this error:

Fatal error: Call to a member function assign() on a non-object in /var/www/crm/modules/DynamicFields/DynamicField.php on line 888

I'm using SugarCRM Community Edition 6.2.0 (Build 6354)

Can anybody help ?

Ciao

Simone

[ivanivan]

I have the same problem. Any ideas?

[rebdiamond]

I have the same problem. What information would anyone need to help solve this problem?

Here is the entry in SugarCRM.log

Thu Dec 15 21:27:21 2011 [391494][b2992316-6e1c-95c7-86ca-49eac035e105][FATAL] could not load RHS in User

[pbel]

Me too . Help me please

Same issue here. could this be a permission problem somewhere? Something that needs to be rebuilt? A bug in the current version?

Cheers
Petr

[rebdiamond]

It seemed to be a permissions problem. I went back and reset all my permission, at it worked. Let me know if you need any help with permissions. I'm not sure if I do it the best way possible, but it seems to work.

[pbel]

It seemed to be a permissions problem. I went back and reset all my permission, at it worked. Let me know if you need any help with permissions. I'm not sure if I do it the best way possible, but it seems to work.

Same here. After
a) I have sent some testmails
b) connected by FTP to my webfiles and changed the permissions on my cache folder to recursive 755
it is working now

Looks like my MASK settings on my webserver are not correct. So new files don't have the execute permission. Maybe this helps somebody

[chomono]

Me too . Help me please

Hi,

I have the same issue with these two windows poping up.
I use Version 6.3.1 (Build 7095), out of the box, with only the Synolia French translation pack installed.

Thanks for your help !
Olivier