View Poll Results: Have you been successfull with the Campaign Module?

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  • Yes

    6 75.00%
  • No

    2 25.00%
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Thread: Campaigns Module. Anyone have success using it?

  1. #1
    lopes80andre is offline Sugar Community Member
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    Default Campaigns Module. Anyone have success using it?

    Hi,

    I have spend 3 days arround the Campaigns Module and untill now I can't send e-mails at all.

    Maybe I have miss something, but I have read all the documentation...

    Please vote in this Poll. I want to know if it is my problem.


    Best Regards, André.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Campaigns Module. Anyone have success using it?

    Hi, André.

    Can you describe the steps you are following in Campaigns module?
    We and our customers join Campaigns module and it works pretty fine.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    SugarDev.net is offline Sugar Community Member
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    Default Re: Campaigns Module. Anyone have success using it?

    I've seen it working and it works fine. It's really a pain to set-up if you've never seen it before, but that's because it's such a powerful tool (and, somewhat, because the system had to work exactly like Contacts/Accounts/etc work). You really have to dig in the documentation and then it will be wonderful.
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  4. #4
    lopes80andre is offline Sugar Community Member
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    Default Re: Campaigns Module. Anyone have success using it?

    Hi,

    Thaks for reply. I have Setup all, I think.



    Here I have the E-mails in Queue. I tryed to send a Test Email here, but nothing happens.





    The diagnostic is OK





    I have cron jobs configurated.





    The last question in red in picture.




    Maybe something is missing me, but I have tried all and no success.

    Thanks for your reply.


    Best Regards, André.

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Campaigns Module. Anyone have success using it?

    Hi, André.

    What happen when you click on "Send Queued Campaigns Emails"? Aren´t the campaigns sent?
    Did you tried to run the php cron.php by yourself? What happen? Does it return any error message? Check in the error_log of apache if there are any error message from php after trying to run the script by hand.
    About your last question: Yes, it should.

    Please, figure out my questions and feed back me. I´ll already to help you.

    Best regards.
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  6. #6
    lopes80andre is offline Sugar Community Member
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    Default Re: Campaigns Module. Anyone have success using it?

    Thanks for the reply one more time.

    It is solved. The problem was one check in SSL on SMTP configuration, The server have not implemented SSL on SMTP...

    So many time wasted in this simple tak, apparently. My fault only.

    And Yes, now it works



    Best Regards, André.

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