Can not edit drop down list

[LGnord]

Hi,

I am using sugarCRM (Version 5.0.0c - Build 3187 ) and I can not edit drop down list:
1. I connect myself as an admin
2. I clik on Admin > Dropdown Editor.
3. On the left pane, I chose my list
4. On the right pane, I add some itmes.
5. I click on save
6. When I want to use this list, its contain is still empty.

If the list contained elements, they are now lost.

Thanks for help.

Regards,

[davidboris]

Hi,

When you edit the dropdown, just check the file custom/include/language/YOUR_LANG.lang.php, and see if you have the changes there or not!

[LGnord]

Thanks for your help.

I edit the file en_us.lang.php. Here is it contents:

<?php

$GLOBALS['app_list_strings']['lead_source_dom']=array ( '' => '',
'' => '',
'linkedIn' => 'linkedIn',
'Website Download' => 'Website Download',
'Newsletter' => 'Newsletter',
'Cold Call' => 'Cold Call',
'Existing Customer' => 'Existing Customer',
'Self Generated' => 'Self Generated',
'Employee' => 'Employee',
'Partner' => 'Partner',
'Public Relations' => 'Public Relations',
'Direct Mail' => 'Direct Mail',
'Conference' => 'Conference',
'Trade Show' => 'Trade Show',
'Web Site' => 'Web Site',
'Word of mouth' => 'Word of mouth',
'Email' => 'Email',
'Campaign' => 'Campaign',
'Other' => 'Other',
);
$GLOBALS['app_list_strings']['products_list']=array (
);

$GLOBALS['app_list_strings']['software_list']=array (
);
$GLOBALS['app_list_strings']['status_list']=array (
);

I have problems with 3 drop down lists: products_list, software_list and status_list!

What do you advise me to do?

PS. Why is it not closing tag in this file?

[davidboris]

Hi,

Thats strange! It should not delete the values inside the dropdown.

There is not an issue of closing brackets.

[andopes]

Try firefox. Install plugin Firebug, enable on firebug the tabs console, javascript and network.
Try to reproduce this same issue under firefox.
Hopefully you will see a red error message at the right bottom corner of screen. Open firebug tab and make a screen shot of error as detailed as possible.

Regards

[LGnord]

Hi André,

Thanks for your help.

I installed Firebug (its looks like a very good tool to devellop web site). Then I edited a drop down list. But there was no red message on my screen...

Moreover, I tried another idea. I modified the file en_us.lang.php and I got problems to save it (Unable to open xxx/public_html/sugarcrm/custom/include/language/en_us.lang.php for writing). Could this be the cause of the problem?