Can not make Backups on Sugar Suite

[HCMC]

Hi everybody,

I'm working on Sugar Suite 4.5.1 and I want to make a back up but I can't because it asking for the "Directory:
Must be writable by Sugar". What do that mean? What should I write?

Help me!

Thanks,

hcmc

[andopes]

Hi, HCMC

This means that the destination directory must be writable by user joined by your web service, like www in apache web service.

Do that:

1. Create a new directory:
# mkdir /var/www/html/sugarcrm_bkp
2. Tell linux (I supose this is your operating system) this new directory belongs to web user:
# chown -R web.web /var/www/html/sugarcrm_bkp

Now it must work properly.

If necessary exchange the user and directory to the correct values.

Cheers

André Lopes
Lâmpada Global Services
Av. Angelica, 1814 cj. 1502
São Paulo, SP 01228-200
tel1. 55 11 3668-6776
tel2. 55 11 3822-2581
cel. 55 11 7636-5859
messenger: andopes@yahoo.com.br
skype: andopes
e-mail: andre@lampadacrm.com.br

Hi everybody,

I'm working on Sugar Suite 4.5.1 and I want to make a back up but I can't because it asking for the "Directory:
Must be writable by Sugar". What do that mean? What should I write?

Help me!

Thanks,

hcmc

[HCMC]

Thanks for the answer André!

The problem is that I work on a Windows system, so maybe it change some things about backups...????

hcmc