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Thread: Can not view acct details(sugarbean.php error) Sugar5

  1. #1
    vccsdotca is offline Sugar Community Member
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    Dec 2007
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    Exclamation Can not view acct details(sugarbean.php error) Sugar5

    I have just installed Sugar5.0.0d locally. Once I create customer info, either in Accounts, Leads etc, I get the following error. Also, it does create the account but when I click to view the details it also produces the error...

    Call to undefined method Account::get_unlinked_email_query() in C:\xampp\htdocs\sugar5\data\SugarBean.php on line 2522
    Suppported software is installed ..Any ideas please?

    thx

  2. #2
    ptemplin7 is offline Sugar Community Member
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    Default Re: Can not view acct details(sugarbean.php error) Sugar5

    Try going to the admin panel and selecting the repair function.
    Choose thwe top Quick Repair and Rebuild.

    See if the error goes away.

    Also, double check your file permissions just to make sure this isn't the problem. Let us know if this helps,

    Thanks Paris

  3. #3
    vccsdotca is offline Sugar Community Member
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    19

    Default Re: Can not view acct details(sugarbean.php error) Sugar5

    Thanks for the reply.
    I tried your suggestion and also did several other repairs. I then wiped everything and reinstalled inc new DB. Same problem arose. All file permisions are ok. How ever I am running PHP 5.2.5 but I am also running Sugar4.2xh on the same local server without the problem...btw I am looking to upgrade because custom fields are not populating using Import function on sugar 4.2 on any of my installs. If there is a known fix for this I will continue to use 4.2..

    Thanks again


  4. #4
    ptemplin7 is offline Sugar Community Member
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    Default Re: Can not view acct details(sugarbean.php error) Sugar5

    Seeing that you are on 4.2,


    see this thread for some insite.:
    http://www.sugarcrm.com/forums/showthread.php?t=30336

    Make sure that the .js they are talking about exists! wonder if you have a bad install. Did you install 5.0d or 5.1?

    Thanks Paris


    PS Might refer to the devlopers if htis continues.

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