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Thread: can not view notes

  1. 2008-09-08, 08:56 PM #1
    stephen_ari
    stephen_ari is offline Member
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    Default can not view notes

    when a note is created from the create note or attachment in the history subpanel on the lead detail view screen it can't be viewed by the user that created the note. it can only be viewed by an admin user. im using sugar os 5.0.0g. what am i doing wrong? is there a way to create a note from the lead edit view?
    any help is greatly appreciated
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  2. 2008-09-08, 09:10 PM #2
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    andopes
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: can not view notes

    Hi Stephen

    Does it happen for all non admin users?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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    Lampada Global delivers offshore software development and support services to customers around the world.
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  3. 2008-09-08, 09:12 PM #3
    stephen_ari
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    Default Re: can not view notes

    yes all non admin users
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  4. 2008-09-08, 11:28 PM #4
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    andopes
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: can not view notes

    Hi Stephen

    If you are able to reproduce it in a clean installation with demo data then you can submit a new bug into bugs.sugarcrm.com

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
    Reply With Quote Reply With Quote
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