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Thread: Can SugarCRM CE crash a PC?

  1. #1
    ssmeredith is offline Sugar Community Member
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    Default Can SugarCRM CE crash a PC?

    I know this is weird and didn't find anything exaclty what I needed in the forum search so here goes.

    I was doing a walkthrough with the person on the phone. When they went to add some data to the notes section ( from Leads page) their system froze during typing and automatically rebooted itself.

    I was really surprised and really don't want to think it was the Sugar install that could cause this - So my question is "Has anyone ever had Sugar crash their PC using Sugar as a web based install?


    Needless to say our partner is
    So I really need to help him in some way

    I was thinking if two people are on the same page doing the same thing, could this be a cause? But then that would make it hard to use the Teams module?? More puzzled.

    Thanks in advance for your help!
    M

    Sorry, forgot the install details:

    Sugar CE 5.1.0c
    Modules: Teams, Title Changer and the Opensales Suite
    Last edited by ssmeredith; 2009-02-25 at 05:47 PM. Reason: Installation Details

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Can SugarCRM CE crash a PC?

    I think you've got bigger problems here.

    I can see where using Sugar might (and I stress that term) under some weird set of circumstances possibly cause MySQL or Apache to crash, but not the local OS.

    Perhaps you have a networking problem, bad NIC, etc., or even a virus.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    ssmeredith is offline Sugar Community Member
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    Default Re: Can SugarCRM CE crash a PC?

    Yes, that's what I'm thinking. It was a lousy coincidence and actually an entire block of Comcast ( ISP) customers went went down as well. There is no way I caused that by having my partner login to sugar!

    But you know I will always be the one who crashed the system, dontcha know!

    Thanks!

    M

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