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Thread: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

  1. #1
    Sobell is offline Junior Member
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    Default Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    I am moving from Salesforce, can you create Reports in Sugar? There is no Report tab that I can see.

  2. #2
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Quote Originally Posted by Sobell
    I am moving from Salesforce, can you create Reports in Sugar? There is no Report tab that I can see.
    Hi,

    It looks like you are testing with the OS version of Sugar. The OS version unlike the Professional and Enterprise versions does not have an integrated Reporting sytem.

    There are though a couple of additional modules from the community or third parites e.g. Jasperreports or Zuckerreports that give you reporting capabilites, although not as easy to use as the integrated Sugar Reporting tool, but maybe more flexible. Hope this helps.
    Last edited by malcolmh; 2007-01-12 at 02:51 PM.
    Cheers Malcolm

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  3. #3
    longreach Guest

    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    I think perhaps Malcolm meant to say "... unlike the Professional and Enterprise versions ..." - as there is a reporting tool in those versions.

  4. #4
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Quote Originally Posted by longreach
    I think perhaps Malcolm meant to say "... unlike the Professional and Enterprise versions ..." - as there is a reporting tool in those versions.
    Thanks for correcting my statement, I have now changed it.
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
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    Angel's Avatar
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    If you are familiar with Crystal Reports, you could also use that tool to create reports based off of Sugar data, even for the open source version.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  6. #6
    mycrmspaceclemens is offline Sugar Community Member
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Quote Originally Posted by Sobell
    I am moving from Salesforce, can you create Reports in Sugar? There is no Report tab that I can see.
    Hi

    Another product that is very powerful and is Open Source is Palo (http://www.palo.net/=) in combination with excel and the odbc connector.

    Cheers,
    MyCRM GmbH
    Systems Integration | Development | Hosting
    http://www.mycrm.de

  7. #7
    Kacie is offline Junior Member
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Hi everyone,

    I am new to SugarCRM, but so far I really like the interface and the ease of use. Like many others here I am searching for a reporting module. I've read alot about JasperReports and ZuckerReports. I understand that ZuckerReports is a runtime environment that acts as a module in the open source version. Can anyone tell me if JasperReports is required to run ZuckerReports or if the two are independent? The explanations I've read seem to indicate that ZuckerReports depends on JasperReports, but I just want to get clarification.

    Thanks for any help you can give,

    Kacie

  8. #8
    ledg is offline Sugar Community Member
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Quote Originally Posted by Angel
    If you are familiar with Crystal Reports, you could also use that tool to create reports based off of Sugar data, even for the open source version.
    Can Crystal Reports 'plugin' to Sugar or do you need to move the data manually?
    Cheers,

    Leslie

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  9. #9
    Angel's Avatar
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    All you need are the MySQL ODBC drivers. You can download them from here:

    http://dev.mysql.com/downloads/connector/odbc/3.51.html

    Install those and create a DSN to your Sugar database.

    Crystal doesn't really care about the source, as long as you can make a connection to it. After you make the ODBC DSN, you'll be able to add the Sugar database to your Crystal report.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
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    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  10. #10
    kpit's Avatar
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    Default Re: Can you create Reports? (THINKING OF MOVING FROM SALESFORCE)

    Quote Originally Posted by Angel
    If you are familiar with Crystal Reports, you could also use that tool to create reports based off of Sugar data, even for the open source version.
    The Short answer is yes you can use Crystal Reports. But you would have to grasp the complex structure of relationships between modules.
    Cheers,

    Max W. Blackmer, Jr.

    Blog
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