Cannot access Sugar from outside local network

[nmuleski]

We recently upgraded to community edition 6.2.2 and since we have been having trouble accessing Sugar from our WAN. Sugar is running on Ubuntu Server with a Bitnami stack.

They are getting a "Page cannot be displayed" and not an error from sugar itself.

I have tried the following:

1) Added to apache2 file httpd.conf:

<Directory /path/to/sugar/>
AllowOverride All
Order allow,deny
Allow from all
</Directory>

2) Added to config_override.php in sugar directory:

$sugar_config['http_referer']['actions']=array('index','ListView','DetailView','EditView', 'Login');

(^ This will take care of all referrer's; correct?)

3) Made sure that the Ubuntu firewall is allowing access to port 80.

4) Made sure our firewall is allowing access.

Does anybody have any clue why this is happening? Any suggestions would be greatly appreciated! Thanks

[linuxboxsolutions]

Make sure you have the ports open on your WAN to allow traffic on port 80 to go to your sugar server. Also make sure ubuntu's firewall is off or at least open port 80 in ubuntu, But your firewall will do a better job of being a firewall than the ubuntu server itself will so use your routers firewall instead of ubuntus. Also make sure iptables are turned off.