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Thread: Cannot Create Calls

  1. #1
    Gunguiden is offline Member
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    Default Cannot Create Calls

    Hello all,

    Sugar Edition: CE
    Sugar Version 5.2.0k
    Broswer: Chrome, Safari, Firefox
    OS: Win 7, Mac, Win Vista


    I believe this is a similar issue to my other thread - "invalid value: Probability"

    When creating a call I get the message "Invalind value Duration" for both hours and minutes. It was working fine yesterday, the only change to the instance is installing Zucker Reports 1.12 - whicch is installed on another instance of sugar on the same server.

    So far to try resolve I have Un installed Zucker Reports, done a quick repair rebuild on that the calls module AND again on all modules. As well as removing the field then re adding in the studio.

    So far nothing has worked!! Please help as I am at my wits end!!

    See attached for a picture of the problem,

    Thanks all!!
    Attached Images Attached Images  

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Cannot Create Calls

    Hi Gunguiden

    Please, zip the content of folder custom/modules/Calls and cache/modules/Calls/Callvardefs.php.
    Attach the archive into your next post.

    Kind regards
    André Lopes
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  3. #3
    Gunguiden is offline Member
    Join Date
    Feb 2010
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    Default Re: Cannot Create Calls

    Hi Andopes,

    Thank you so much for your speedy reply! Attached is the files you requested.

    As I say there was also a similar problem with this instance in the Opportunity field with it not accepting a predefined (drop down) probability field, I'm hoping the fix will be the same, but I have NO IDEA how!!

    Cheers,

    Gunguiden
    Attached Files Attached Files

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