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Thread: Cannot delete email

  1. #1
    paulnerie is offline Junior Member
    Join Date
    Aug 2008
    Posts
    4

    Default Cannot delete email

    Hi,

    We installed 5.0.0, using MS SQL as db. I created an Inbound Email account, and included this in my email settings. I can retrieve and view emails in said account, but when I try to delete an entry, it just shows the deleting message, and then nothing happens. The email was not deleted.

    The email is setup to use POP, btw. Hope someone can assist with this problem.

    Regards,
    Paul

  2. #2
    iason.schizas is offline Sugar Community Member
    Join Date
    Jan 2006
    Posts
    22

    Default Re: Cannot delete email

    I had the same problem myself in 5.1.0 in the Email UI. I had to use right click and synchronise. Then I found that it was better working in IMAP4. Initially messages came twice (once for POP3 and twice for IMAP4). I deleted the ones not needed and then used synchronize again. Thereafter, it worked fine.

    I hope this helps.

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