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Thread: Cannot Install SugarCRM, MBString Problem

  1. #1
    Bart Boy is offline Junior Member
    Join Date
    Aug 2006
    Posts
    1

    Default Cannot Install SugarCRM, MBString Problem

    Hello, i'm interested in SugarCRM. And I'm from Indonesia.
    I'm having a problem when installing SugarCRM 4.5 on my computer for me to try it locally
    Seems that the MBstring module is not loaded in the PHP.
    I've already try to configure it on my php.ini file.
    Can Somebody help me to give any example of the appropriate setting in php.ini file for enabling MBString.
    Cause i've already try all the method from any site that guide me for this, and it still won't work.
    Anyhelp will be ver appreciated.
    Thanx before it.
    Then, i will enclosure the error message and my information below.

    »Windows XP Professional Edition
    » Sugar Suite version 4.5
    » Apache 2.0.54
    » PHP 4.4.2
    » MySQL 4.1.18
    Not found: SugarCRM will not be able to process multi-byte characters. This will impact receiving emails in character sets other than UTF-8.
    Last edited by Bart Boy; 2006-08-02 at 01:45 AM.

  2. #2
    Markku's Avatar
    Markku is offline Sugar Community Member
    Join Date
    Nov 2004
    Location
    Helsinki
    Posts
    910

    Default Re: Cannot Install SugarCRM, MBString Problem

    Open your php.ini, locate the following row

    ;extension=php_mbstring.dll
    and uncomment the line so that Apache will load the MB strings library.

    Save the file, restart Apache and try to install SugarCRM again.

  3. #3
    paseonet is offline Member
    Join Date
    Feb 2010
    Posts
    5

    Smile Re: Cannot Install SugarCRM, MBString Problem

    On my Fedora 9 once the php-mbstring package is installed, you need to restart the httpd daemon:

    service httpd restart

    Then restart the install process and it works fine.

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