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Thread: Cannot run Rebuild DB after migrating to new Linux server

  1. #1
    ralcazar1 is offline Sugar Community Member
    Join Date
    Apr 2008
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    13

    Default Cannot run Rebuild DB after migrating to new Linux server

    Hello everyone,

    After migrating a custom sugarcrm 5.2.0a to a new linux server I am encountering a few problems.
    I can not run any of the repair/rebuild features on the admin console.
    I am not able to see subpannels.

    The steps taken for the migration:
    -copy all files to new folder on new server
    -change apache as owner of the folder and chmod to 755
    -import a BK of the DB using mysql -u root -p <DB> < <DBFILE.SQL>
    -updated config.php file for new DB

    For example, if I try to run the quick repair and rebuild, nothing else happens after "Processing database and vardef comparison..."

    Thank you in advance,
    Raul.
    ____________________

    Raul Alcazar
    TANRA Consulting, LLC
    951 Brickell Ave #1508
    Miami, FL, 33131
    Ph: +1 (786)285-7667
    Email: ralcazar@tanraconsulting.com
    Business and IT Consulting

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
    Join Date
    Dec 2006
    Location
    Vienna / Austria
    Posts
    2,850

    Default Re: Cannot run Rebuild DB after migrating to new Linux server

    Standard answer: Have a look into the Sugar log file, probaby setting the reporting level first a bit lower. Otherwise it seems ok what you did (assuming that you also adjusted the mysql user who connects to the db).
    Maybe clear your browser cache and check whether yuo also adjusted the paths in config.php to your new environment.
    Trial and error I am afraid...
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  3. #3
    ralcazar1 is offline Sugar Community Member
    Join Date
    Apr 2008
    Posts
    13

    Default Re: Cannot run Rebuild DB after migrating to new Linux server

    Thank you roblaus,
    The problem was php.ini. Needed to increase the amount of memory available to run scripts.
    It works now.
    ____________________

    Raul Alcazar
    TANRA Consulting, LLC
    951 Brickell Ave #1508
    Miami, FL, 33131
    Ph: +1 (786)285-7667
    Email: ralcazar@tanraconsulting.com
    Business and IT Consulting

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