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Thread: Cannot Save Incoming or Outgoing Email Settings or Setup POP Email

  1. #1
    joecardoza is offline Junior Member
    Join Date
    Nov 2008
    Posts
    1

    Default Cannot Save Incoming or Outgoing Email Settings or Setup POP Email

    Hello All..

    I have seen other posts relating to this issue but none that were very clear and I noticed all went unanswered. I was wondering if anyone else is having this problem or if someone could please help me resolve. I have 5.1.0b installed and also have successfully installed the patch. I have ran all diagnostics and repairs and I get no errors at all navigating the system.

    When I go to setup POP email accounts it freezes upon saving and will not move forward. I have to exit the browser, wait several minutes and then re-login to the system. My email is through Sonic.net but I have tried setting up a test gmail account and nothing works. Before I get into this any further I would like to invite you to please login to my test build and see if you can setup any POP email accounts whatsoever.

    I have a test build setup at http://www.usedscientific.com/login. You can login using username: joe and password: b6565339 this account has admin access so go ahead and go crazy if you need to to help me resolve this problem.

    Can someone please take a look and see if they have any luck or suggestions on how to fix this? I would be so appreciative as I am going to have to dump Sugar if I cannot get the email module working.

    Thanks so much!

  2. #2
    dvc1201 is offline Junior Member
    Join Date
    Oct 2009
    Posts
    1

    Default Re: Cannot Save Incoming or Outgoing Email Settings or Setup POP Email

    Hello! I've got same problem. Have you found a solution yet?
    Best regards,
    Peter Dobos

  3. #3
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Cannot Save Incoming or Outgoing Email Settings or Setup POP Email

    Have a look in your sugar.log file to see if there are any errors specific to your issue

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