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Thread: Cannot save role

  1. #1
    drxg7 is offline Member
    Join Date
    Jun 2007
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    6

    Default Cannot save role

    I'm using CE Version 5.0.0b (Build 3150)

    After creating a few role then applied to users, I can't edit the role again. I still can double click on each role, but when I hit save it then show red message: "Saving...". But it never finished. When i hit any links it then ask me to login again.
    Any help would be very helpful..

  2. #2
    dricrm is offline Sugar Community Member
    Join Date
    Aug 2005
    Location
    Lisbon, Portugal
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    116

    Default Re: Cannot save role

    Hello,

    Can you make sure that, inside config.php, the host_name and site_url definitions are correct?

    regards
    diogo

  3. #3
    drxg7 is offline Member
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    Jun 2007
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    6

    Default Re: Cannot save role

    Quote Originally Posted by dricrm
    Hello,

    Can you make sure that, inside config.php, the host_name and site_url definitions are correct?

    regards
    diogo
    since we access CRM through different network, I still use ip address on host_name and site_url. is it ok?

  4. #4
    dricrm is offline Sugar Community Member
    Join Date
    Aug 2005
    Location
    Lisbon, Portugal
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    116

    Default Re: Cannot save role

    I think that as long as you use it via browser as well I think you're ok..

    cheers
    diogo

  5. #5
    drxg7 is offline Member
    Join Date
    Jun 2007
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    6

    Default Re: Cannot save role

    Yes.. all went fine.
    All user can access their content regards to their roles. But I need to modify the role and the problem is i can only change it by manually access the databases and tracing the roles IDs. Like my description before, I couldn't change nor save it in role management module.

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