Cannot Search For A Target??

[selfmade64856]

Hello,

Unfortunately for some reason we cannot search all of the targets unless we are on the targets page. A few show up when using the Global SEarch, but most of them will not show up.

If I click on a target list I can SEE the target's information such as one of the target's name is "The Surf Garage" and it's email address is "surfsup@surfgarage.com. However if I do a Global Search for %garage or The Surf Garage, nothing shows in the search results.

Even if we do a search for a target's name, email, phone number, etc..... nothing shows up in the search results. If we are searching for a lead's name, email, phone number, etc... then it of course shows up in the search results. For some reason we cannot search for most of the targets and this is causing us to create duplicate accounts.

Is there a fix for this? I am sure that I am just missing something.

UPDATE

Strange.....I added an email search field to my target module search just to see what would happen. Now when I search for a target WITHIN the target module I am getting the correct results, however when I run a global search the target does not show up. I also tried using the advanced search and can see that the target module is enabled....so I would think that the search would work but it doesn't. I used the wildcard as well but no luck in the Global Search for targets.

What Gives?

Courtney L Bostdorff