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Thread: cannot send emails

  1. #1
    Josepha is offline Member
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    Default cannot send emails

    When i try to send an email using sugarCRM open source to my gmail account i get the following error message:

    Error emailing:Could not execute: /usr/sbin/sendmail

    Please help !

  2. #2
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: cannot send emails

    You need to check whether sendmail is enabled in your system (has nothing to do with Sugar). Set up SMTP rather than sendmail - this will work with Win and Linux.

    Go to the admin section - email settings - email transfer agent or set it up directly in the email module (it's then valid for you only).

    rgds
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    Robert Laussegger
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  3. #3
    amcrann is offline Sugar Community Member
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    Default Re: cannot send emails

    I am wondering why smtp should work and not sendmail? In my case, I can't make smtp work (for gmail) but sendmail works just fine. What is the difference between the two? Why should I use one over the other?

  4. #4
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: cannot send emails

    If sendmail works then ok. But the original question was about sendmail not working.
    However - despite many mails from Samir - my gmail smtp (5.0h) doesn't work either, there is always an error connecting to server (I'm using GoogleApps, that's why I think). Thunderbird, Evolution and Outlook work fine with the same settings.

    Sendmail has other issues - in order to set sendmail up properly you need to configure your mail headers properly. Otherwise you mails will be (often) rejected by relay servers and/or spam filters. This is the short version. I had a couple of issues until I switched to smtp. Now it is slower but my mails go through at least.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

  5. #5
    amcrann is offline Sugar Community Member
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    Default Re: cannot send emails

    Sorry if this is off-topic (I may have misunderstood the initial thread), but should 5.1 work with IMAPing to gmail? I can find no clear answers on this. I'm using a regular gmail account (not google apps) and it just won't work. Should I expect that it can work or just write it off and say it's a bug in Sugar?

  6. #6
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: cannot send emails

    It does work. Look for messages from sghandi. He explains it a couple of times.
    __________________________
    Robert Laussegger
    http://www.iscongroup.net

    Bei Fragen: support@iscon.at
    Die deutschen Sprachdateien für SugarCRM und das deutsche Handbuch gibt es hier: http://goo.gl/kPsAz
    Ab sofort auch mit 6.4.2

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