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Thread: Cannot send emails on windows server

  1. #1
    netsource is offline Junior Member
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    Default Cannot send emails on windows server

    I've seen a lot of posts on here about people having troubles sending emails, but none of them were quite like the problem I'm having. After installing Sugar 4.5.1b (Build 1246), I cannot send emails. I'm running on Windows server and I configured Sugar to use SMTP. I'm not getting any errors from sugar when I send the email, it just takes me to a review screen showing the email I just sent, but there is no sent date. Plus, when I go to Sent Emails... all my emails say "Send Error" under the Type and Status columns. I checked sugarcrm.log and this is where it gets interesting. The log is stating I have a sendmail error even though I have SMTP selected?!

    06/22/07 11:22:36,049 [3948] FATAL SugarCRM - SugarPHPMailer encountered an error: Could not execute: /usr/sbin/sendmail
    06/22/07 11:22:36,049 [3948] FATAL SugarCRM - Error emailing:Could not execute: /usr/sbin/sendmail

    Any thoughts?

  2. #2
    pblag's Avatar
    pblag is offline Sugar Community Member
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    Smile Re: Cannot send emails on windows server

    Hi!

    Your problem is that send mail doesn't work with windows.
    So you have to use SMTP server for sending emails.
    Petro Blagodir
    petro@blagodir.ua
    http://www.blagodir.com
    Blagodir Ltd.( SugarCRM - Consultations, Development and Support)

  3. #3
    netsource is offline Junior Member
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    Default Re: Cannot send emails on windows server

    Yes, i realize that sendmail doesn't work with windows, if you read my post I stated that I am trying to use SMTP, but even though I have SMTP selected in the admin settings, the errors I'm receiving in the error log are related to sendmail. It just doesn't make sense.

  4. #4
    Deuce is offline Sugar Community Member
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    Default Re: Cannot send emails on windows server

    I've found that no matter what you set the outgoing mail settings to in the admin settings, the user specific settings still default to sendmail. To get it to work I had to go into each individual users settings and enter the smtp server.

  5. #5
    jmoskwa is offline Member
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    Default Re: Cannot send emails on windows server

    See this thread - maybe it will help...
    http://www.sugarcrm.com/forums/showthread.php?t=18201

  6. #6
    netsource is offline Junior Member
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    Default Re: Cannot send emails on windows server

    Thanks guys... who would have guessed it would be that simple!?! Thanks again!

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