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Thread: Cannot set a user's password despite being admin

  1. #1
    Kean is offline Sugar Community Member
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    Default Cannot set a user's password despite being admin

    Using sugar version 6.1.

    I need to set a new user's password, so I go to admin > user management > that user.

    The online help docs say there should be a "change password" button next to "Duplicate" at the top, but there is none. I've loitered around in /sugar/modules/Users/DetailView.php, but deciphering it this would take longer than simply asking what's going on here.

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Cannot set a user's password despite being admin

    You need to disable the option to use system generated passwords first. You'll find that option under Admin > Password Management.

    Once you do that, you'll be able to change a user's password while editing that user's record.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    Kean is offline Sugar Community Member
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    Default Re: Cannot set a user's password despite being admin

    Ah, thanks. I also didn't notice it's a subtab now and not a button. Much obliged.

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