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Thread: Cannot share data between leads, accounts, opportunities

  1. #1
    honjin is offline Junior Member
    Join Date
    Jun 2009
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    1

    Default Cannot share data between leads, accounts, opportunities

    Hi!

    I have a small question regarding this particular function in sugarcrm.

    I used to use the data share quality between my leads, accounts and opportunities tabs perfectly, but lately this function seems to have mysteriously stopped working, ever since our sugar installation was moved to a different host. While this isn't a dire problem, it is rather annoying, for now we have to type the same information 3 times, when before it was only a few clicks.

    Could the data migration have caused this? Is there any way to fix it?

    Also, it seems we can no longer properly archive emails into sugar. Could thisbe another problema with the same root?

    Thank you for any help!

  2. #2
    crmsiva's Avatar
    crmsiva is offline A Sugar Hero
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    Chennai, India
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    Default Re: Cannot share data between leads, accounts, opportunities

    Check your log file for any errors. Also without having clear details it is hard to help.

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