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Thread: cann't see my data after upgrade

  1. #1
    kingikra is offline Member
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    Default cann't see my data after upgrade

    Hi,

    I have upgraded from 4.5.1. to 6.0.2. The data still exists in the DB tables but I cannot see it from the GUI.
    What can be the problem?

    Thanks
    Gil

  2. #2
    kingikra is offline Member
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    Default Re: cann't see my data after upgrade

    This issue occures after upgrading from 4.5.1 to 5.1.0. I only saw it after the last upgrade from 5.5.1 to 6.0.2.
    It happens because I'm uninstalling an external module that makes a lot of problems while upgrading.
    So I cannot upgrade with this module and I cannot upgrade without it :-(

    Thanks
    Gil

  3. #3
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
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    Default Re: cann't see my data after upgrade

    What edition are you upgrading? What's the external module you are using?
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  4. #4
    kingikra is offline Member
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    Default Re: cann't see my data after upgrade

    Sorry for the long absence. I was out of office for three months (at customers sites).
    I'm using CRM Version 4.5.1k (Build 1217)
    I'm using the spicehire module.

    Thanks
    Gil

  5. #5
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: cann't see my data after upgrade

    You can remove all files at custom/Extension, entries into custom/application/Ext/TableDictionary/ and logic_hooks regarding this module. Then go to Admin -> Repair -> Quick Repair and Rebuild.

    Try upgrading again.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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  6. #6
    kingikra is offline Member
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    Default Re: cann't see my data after upgrade

    Quote Originally Posted by andopes View Post
    You can remove all files at custom/Extension, entries into custom/application/Ext/TableDictionary/ and logic_hooks regarding this module. Then go to Admin -> Repair -> Quick Repair and Rebuild.

    Try upgrading again.

    Cheers
    I'm sorry but I have no idea what have you asked me to do. Can you please specify paths and explain what exactly should I do with these files?

    Thanks
    Gil

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