Can't Access Sugar after logging in

[ddial]

My ISP upgraded to PHP 5.2.11 and I am using Sugar 5.2.0i Community edition, the DB is MySQL 5.0.81, . As a result the login screen was full of triangles, question marks, etc. so I could not login to Sugar.

I went into the forum and found a thread that instructed me to do the following:
Open /include/utils.php, search for "function setPhpIniSettings()" and change it to:
PHP Code:
// zlib module
if(function_exists('gzclose') && headers_sent() == false) {
ini_set('zlib.output_compression', 'true');
}

I did this and when I went to login I could see the login fields but after logging in I got this message:


Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/dialsolutionsgroup/public_html/sugar/include/utils.php:1) in /home/dialsolutionsgroup/public_html/sugar/include/MVC/SugarApplication.php on line 384

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/dialsolutionsgroup/public_html/sugar/include/utils.php:1) in /home/dialsolutionsgroup/public_html/sugar/include/MVC/SugarApplication.php on line 384

Warning: Cannot modify header information - headers already sent by (output started at /home/dialsolutionsgroup/public_html/sugar/include/utils.php:1) in /home/dialsolutionsgroup/public_html/sugar/include/utils.php on line 2528

Warning: Cannot modify header information - headers already sent by (output started at /home/dialsolutionsgroup/public_html/sugar/include/utils.php:1) in /home/dialsolutionsgroup/public_html/sugar/modules/Users/Authenticate.php on line 106

Any idea what to do next?

Best Regards,

Dave

[salesagility]

This is usually a permissions error

chmod -R 777 yoursugarinstance

if this corrects it then reapply the correct permissions http://www.sugarcrm.com/wiki/index.p...sions_on_Linux

[goko]

The cause could also be that you by mistake entered characters into the include/utils.php file that should not be there.


This could happen if you use editors not appropriate for program code, or if you save the file in specific format.

If you save a file in "UTF8 format with BOM" (whats that?!) you can also get this problem - I have experienced that myself...

Use Notepad++ to edit the file if you are on Win, this editor can show you if the file is saved in ANSI or UTF8 format, and can also show all kind of invisible chars.