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Thread: Can't Create Accounts/Opportunities Assigned to Certain Users

  1. #1
    JeremiahB is offline Junior Member
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    Sep 2008
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    Default Can't Create Accounts/Opportunities Assigned to Certain Users

    We're not able to create or duplicate accounts or opportunities if certain users are in the 'assigned to' field
    It seems like it works with newer users but not older users. Sugar was upgraded recently (shortly before I came aboard). I don't know which version it was upgraded from.



    Sugar version 4.5.1
    PHP version 5.1.6
    MySQL version 5.0.26

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Can't Create Accounts/Opportunities Assigned to Certain Users

    Hi Jeremiah

    I believe that issue is due user preferences set to the older users.
    Try to reset the user preferences of the older users to default and test again.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
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