Can't edit / add existing user's email addresses!

[D A G]

Hi everyone it's me again. The thing is, after editing a primary email address / adding a secondary email address to any specific existing user, I do click "save" but afterwards it shows the page exactly as it was previously, without any changes. I'm not getting any warning / error message, it seems like it just doesn't save the changes.

Any ideas on what may be happening to ir?

Thanks in advance,

Diego

[Angel]

Are you using IE9 by any chance? If so, that would explain it.

Note that IE9 is not a supported browser.

[MatR]

Hello,

If you are using IE 9, an option needs to be set up. Read this : http://support.microsoft.com/kb/956197

[D A G]

Thanks "MatR" and "Angel" for replying! I'm using Firefox 4 and/or Safari 5, Mac OSX Snow Leopard, and the version of Sugar is: Sugar CE Versión 5.2.0k (Build 5837)

The only way I found to get rid of it is by going through phpMyAdmin and made the changes inside the specific DB. (which is really messy and dangerous I think)

Any ideas?

Thanks in advance, Diego.

[JVWay]

Firefox 4 isn't even supported for version 6 yet, much less 5.02k.

BTW you really need to upgrade. You are on an unsupported version. v6 is on patch 6.1.4 so it's had some work done. We've done extensive testing and use a heavily modified install and have not had problems. (Other than the firefox 4 issue you are experiencing. Fortunately we've rolled out chrome.

[Angel]

It is unlikely that Safari 5 would be supported either. I seem to recall that the initial Safari support was made available in 5.5 and it was for version 3.0 or so if not mistaken.

[Aroddo]

I couldn't edit any user data because of a language pack.
once I logged in with english language, the save button worked.

[D A G]

Thanks guys, I've tried by logging me using the default language (English) but it didn't work. I have also tried browsing through Chrome without any success. I will try with a previous version of Firefox and will see what happens, will keep you guys posted.

Thanks for your time! Diego

[Angel]

Just a quick side note, Chrome wasn't officially supported either, until more recent versions of Sugar (5.5 I think).

[D A G]

I've tried with an older version of Firefox but it didn't work! Taking a look at the php_error.log file, I found this:
[19-May-2011 12:11:52] PHP Warning: urlencode() expects parameter 1 to be string, object given in /$my_user_$/sugar/modules/Contacts/ContactFormBase.php on line 580

Where Line 580 is: $get .= "&Contacts$field=".urlencode($focus->$field);

That's all I've managed to investigate so far...

An ideas if that's related to my issue?

Thanks in advance!

Diego