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Thread: Cant remove user from a team

  1. #1
    tvandesande is offline Member
    Join Date
    Jun 2008
    Posts
    16

    Default Cant remove user from a team

    Hi,
    i've manually added a user to a team, and now this user appears in a team not as a member but as member reports to. Please see the screenshot below:



    I cannot remove the user from the team level (no remove button), and when i click remove button when i edit the user it doesn't remove him from the team.

    can anyone help me out?

    greetings

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Cant remove user from a team

    Hello,

    all this means is the following:

    -one of the users in the list Reports to another user in the system (in the User Information section, their 'Reports To' field is populated)
    -when you add a user to a role, anyone they report to is auto added to the Team. This second user will appear in the list as Member-Report To. This lets you know that they are there because one of the people they manage is in the team. When you remove the first user from the Team, this second one is removed as well (since they are there by association).

    the system is designed this way so that a manager (the person a user reports to) can view all the records of that user.

    You can click here to read more about this
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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