Can't save changes on Edit Screens

[cutiepie]

Hi All,

I am trying to edit an account. . However, it 's not saving any changes. I tried refreshing the page and still now showing any changed data.


Thanks.

[robertbmirth]

Do you have any custom code that might be interfering with a save? Have you tried putting your logging on info or debug and seeing if you can get more information about what's happening when you hit save?

[cutiepie]

Hi,

It's just a normal edit screen. Just trying to play with it. I am trying to complete more information section. After I type the info. and hit save button, there is a postback and shows me back the same normal screen with account details with the same old data.

Thanks

[cutiepie]

don't know where to look for errors. trying it for the first time. I have checked bugs table. However, nothing s been changed in there.

thanks

[cutiepie]

Any Help???

[Angel]

Try running a Quick Repair/Rebuild by selecting Admin > Repair within Sugar.

If that doesn't work, take a look at the sugarcrm.log file in the root directory of your install. That might have additional clues.

[cutiepie]

Hi Angel,

Tried to edit the account info again and after hitting the save button, I checked sugarcrm.log file and got a new entry - 09/22/10 09:40:47 [3012][1][FATAL] SQL Server error: Invalid column name 'ID'.

Does this makes any sense to you?

thanke in advance.

[cutiepie]

Hi,

got one more error entry - 09/22/10 08:38:59 [3012][1][FATAL] SQL Server error: The multi-part identifier "ACCOUNTS.id" could not be bound.

thanks

[cutiepie]

need help!!!

[eitrix]

check if those fields exist in db for a start.

maybe your db failed on install or something? db user permissions are ok?