Can't save record on custom module

[chr1831]

Hello Everyone,

When I try to save a record on a custom module (built from the module builder) I see the following messages in firebug and the save does not go through.

inputsWithErrors[-1] is undefined
sugar_grp1.js?s={Removed UID}&c=1() (line 159)
[Break On This Error] window.setTimeout("inputsWithErrors["+...roundColor = '';",2000);}}catch(e){}}

Any ideas?

Thanks,
Chris

[sdemw]

Have the exact same issue here. 6.3 on mysql/ win server 08.
Let me know if you find a solution.
Thanks,
S.

Hello Everyone,

When I try to save a record on a custom module (built from the module builder) I see the following messages in firebug and the save does not go through.

inputsWithErrors[-1] is undefined
sugar_grp1.js?s={Removed UID}&c=1() (line 159)
[Break On This Error] window.setTimeout("inputsWithErrors["+...roundColor = '';",2000);}}catch(e){}}

Any ideas?

Thanks,
Chris

[gregwatson]

I'm seeing this with a few records in the Contacts module in 6.3 RC2. I've spent a little while trying to debug, but no luck figuring out what's going on yet.

--Greg

[gregwatson]

I just figure out what was causing the problem for me. The contact records that don't save have a campaign_id stored in the database record. However our Sugar install doesn't have any campaigns. I'm not sure how that scenario occurred, but the problem is that it triggers a validation error on save but Sugar doesn't display any error for the user (something like "Invalid Campaign value" would work).

In my case if I click the "X" button to the right of the Campaign field and then save, it works properly.

I didn't check, but I wouldn't be surprised if similar cases with other join fields also trigger this error.

--Greg

[Francescas]

Same here but on Tasks in 6.2.2. Pro

It appears to be an issue with permissions.

When logged in as Admin I can pull up the record and edit it and save. I see the Campaign Name in the front end in both Detail View and Edit View, and I see the campaign_id in the back end through Inspect Element.

When logged is as a Normal user I can pull up the record and edit but I don't see the Campaign name in Detail or Edit view although I can still see the campaign_id when I Inspect Element.
I also cannot save the changes with Normal user:
The error I see on Firebug is: inputsWithErrors[-1] is undefined

I am logging a ticket with support on this, I'll post the results here.

Francesca

[Francescas]

Solution:

Check the Teams on your Campaign
If the user is trying to update a record with a relate field to Campaigns and does not have access to the Campaign record he/she cannot see the Campaign name and cannot save any changes on that record.

In our case:
We have a relate field to Campaign on Tasks
The Campaign was loaded from the back end without a team_id or team_set_id

I changed the Campaign teams to Global. Now everyone can see the campaign name on the Task record and save changes to those records that have relate fields from Campaign in them.

[Francescas]

It seems I ended up with two accounts on Forums... quite confusing. And my last post is held up by moderator..

The solution to this problem is check the Teams on your Campaign records.

If the user trying to update the record containing the relate field to Campaigns is in a team that is different from the Campaign team he/she cannot update any field on that record.

Francesca